So what happens after you invite a client to GymCloud?

  • First, they'll receive an email which directs them to download the mobile app. After downloading the app and tapping "Confirm my Account" in the email, they'll be taken to the signup screen.

  • After choosing a password they'll fill out their profile, including a fitness assessment. This includes questions about their fitness goals and what exercise equipment they have access to. You'll receive an email with their profile info as soon as they've registered their account.

  • Once they've finished with their profile, they are signed into the app, so it might be a good idea to send them an in-app message and assign them a workout or program so that they can get started using the app right away. If they have any questions, our Help Center is easily accessed from the menu, and includes a client overview video on the front page.