Updating Your Subscription

To update or change your subscription, start by signing into the web application on a desktop or laptop at app.gymcloud.com. You will not be able to log in using a mobile device browser.

If you don't have access to a desktop or laptop, contact us by submitting a support ticket and we will update your subscription for you.


  • Click Marketplace in the navigation sidebar on the left to see all available subscription plans
  • Click Subscribe (to begin a subscription) or Update (if you wish to select a different billing cycle) for your desired plan

  • In the Checkout popup, you will see your available subscriptions, their prices, and the billing periods
  • Select a subscription and your preferred payment method
  • Click Subscribe to begin your selected subscription.
  • Your card will be charged and library updates for your account will begin if needed
  • Note: Downloading of new content may take a few minutes and you may need to refresh to see your new content

Updating Payment Methods from Your Browser

  • To update your payment method, first navigate to the My Account section from the Profile Image dropdown menu

  • In the Payment Methods column, you will see all credit cards added to your account
  • For current cards, you have options to Delete a card or Make it your Default payment method (if it is not already set)
  • Click the Add New Card button if you wish to add a credit card

  • Enter you card information in the box that appears
  • Click Finish to add the credit card to your account