Updating Your Subscription
To update or change your subscription, start by signing into the web application on a desktop or laptop at app.gymcloud.com. You will not be able to log in using a mobile device browser.
If you don't have access to a desktop or laptop, contact us by submitting a support ticket and we will update your subscription for you.
- Click Marketplace in the navigation sidebar on the left to see all available subscription plans
- Click Subscribe (to begin a subscription) or Update (if you wish to select a different billing cycle) for your desired plan
- In the Checkout popup, you will see your available subscriptions, their prices, and the billing periods
- Select a subscription and your preferred payment method
- Click Subscribe to begin your selected subscription.
- Your card will be charged and library updates for your account will begin if needed
- Note: Downloading of new content may take a few minutes and you may need to refresh to see your new content
Updating Payment Methods from Your Browser
- To update your payment method, first navigate to the My Account section from the Profile Image dropdown menu
- In the Payment Methods column, you will see all credit cards added to your account
- For current cards, you have options to Delete a card or Make it your Default payment method (if it is not already set)
- Click the Add New Card button if you wish to add a credit card
- Enter you card information in the box that appears
- Click Finish to add the credit card to your account