Updating Your Subscription Plan from a Browser


This method only applies if you created your account in an internet browser. If you created your account in the mobile app, you must update from within the app using the instructions later in this article, or through subscription management on your Apple or Android device.



  • Start by signing into the web application on a desktop or laptop at app.gymcloud.com. If you don't have access to a desktop or laptop, you may use this link (will allow you to change subscription plans, not add a new one) on your mobile device and follow the Stripe portal's instructions.
  • If signed into the web application, click Marketplace in the navigation sidebar on the left to see all available subscription plans
  • Click Subscribe (to begin a subscription) or Update (if you wish to select a different billing cycle) for your desired plan



  • In the Checkout popup, you will see your available subscriptions, their prices, and the billing periods
  • Select a subscription and your preferred payment method
  • Click Subscribe to begin your selected subscription.
  • Your card will be charged and library updates for your account will begin if needed
  • Note: Downloading of new content may take a few minutes and you may need to refresh to see your new content



Updating Payment Methods from Your Browser



  • To update your payment method, first navigate to the My Account section from the Profile Image dropdown menu




  • In the Payment Methods column, you will see all credit cards added to your account
  • For current cards, you have options to Delete a card or Make it your Default payment method (if it is not already set)
  • Click the Add New Card button if you wish to add a credit card




  • Enter you card information in the box that appears
  • Click Finish to add the credit card to your account


Updating Your Subscription Plan in the Mobile App


This method only applies if you created your account on the mobile app. If you created your account in a browser, follow the above instructions to change your plan.



  • From the Dashboard, open the main menu by tapping the hamburger icon.
  • Tap your name to bring up your Profile.
  • Scroll down and select Manage Subscription.
  • Tap the kabob to the right of your subscription.
  • Choose to update your subscription.
  • Select your desired plan and confirm your choice.